Frequently Answered Questions

All sites are built to specification and must be approved by the client before the site rolls live. Anything you need us to do to your site after it has been approved, is considered an addition or revision.
This includes fixing the site if you break it. All sites are thoroughly tested and are fully functional upon delivery. We are not responsible for fixing issues if you manipulate or edit site source code in any way, or make changes to the settings of your site.

Web hosting refers to a web server that stores website files, as well as various programs and applications. If you don’t choose us, we recommend HostGator.

Your site can be built on your *server if you already have hosting. If not, your site can be built on ours.

*We currently decline to work with GoDaddy hosting.

A domain name is a unique name that identifies a website. For example, the domain name of the The Christmas Network is “thechristmasnetwork.com.”

Each website has a domain name that serves as an address, which is used to access the website.

Whenever you visit a website, the domain name appears in the address bar of the web browser. Some domain names are preceded by “www” (which is not part of the domain name), while others omit the “www” prefix. All domain names have a domain suffix, such as .com, .net, or .org.

If you purchased the Santa Single with a store added on, you have access to administer the store area only. The Santa Single is built to your specifications with supplied content as per the contract agreement and includes a home page, a photo gallery and a contact page. The Shop is separate, you do not have access to edit the main pages of the site. If you need edits or additions, The Christmas Network can be hired at the reduced rate quoted in your contract. Please contact us with your updates to be scheduled on our calendar.

No, the Santa Single is built to your specifications with supplied content as per the contract agreement. If you need edits or additions, The Christmas Network can be hired at the reduced rate quoted in your contract. Please contact us with your updates to be scheduled on our calendar.

There is no additional charge for small edits such as a changed phone number or new email address.